Return Policy


Just for KiiX hopes that you are completely satisfied with your purchase. If you are not completely satisfied with your purchase or experience working with us, we’d love to hear from you.

Orders are shipped within 24 to 48 hours of receipt. Our operating hours are Monday through Friday, 9 AM – 5 PM Eastern. Orders are shipped via USPS priority mail for a shipping charge of $5.95 and an additional $1.00 for each additional package shipped to the same address in the same order. Generally your KiiX will arrive between 5-7 days of order processing. Express Mail options are also available; please contact us at 919.828.7715 if you need expedited shipping.

Just For KiiX Return Policy

We want you to love everything you purchase from us! If an item is damaged in transit please notify our Customer Service department at 919.828.7715 to arrange for a return. Please notify us within 30 days of receipt of your order.

If you placed an order with us that you wish to return for any other reason, we’ll issue you a full refund (less shipping and handling charges), provided the product is in its original packaging, unused and returned with 30 days of receipt of your order. Please send all returns to the following address:

Just for KiiX
Attn: Returns Department
3737 Glenwood Ave., Suite 100
Raleigh, NC 27612

Please include a copy of your sales receipt with the returned product, as well as contact information. We recommend that all product returns are shipped with a tracking as Just for KiiX is not responsible for returns lost in transit. Credits are given once the return is received and inspected.